Royal Bank of Canada Recruitment Process

What Is the Royal Bank of Canada?

A financial services company with multinational operations, the Royal Bank of Canada (RBC) is Canada’s largest financial institution and one of the biggest names in banking across the whole of North America.

Founded in 1864 as the Merchants Bank of Halifax, it has since established itself as a leading provider of commercial and personal banking, insurance, capital markets, wealth management, and investor services.

Its international presence can be found in 34 countries outside of Canada and the US, serving some 17 million customers, with a global staff count of over 86,000 employees.

For those starting out in their professional career, RBC offers a number of internships and graduate programs.

These include:

• RBC Amplify Program – A summer internship available in both technical and business-oriented roles, providing intensive, hands-on work experience.
• RBC Career Launch – A paid 12-month internship with three rotations that see participants working with clients, charity partners and business units.
• RBC Leadership Development Program – An accelerated two-year training program with four rotations focused on either global finance, internal audit, enterprise, risk management or personal and commercial banking.

In addition, RBC offers a Chartered Professional Accountant (CPA) program, an analyst program and graduate schemes dedicated to both investor services and capital markets.

What are the Benefits of Working for the Royal Bank of Canada?

In 2021, RBC was recognized as one of Canada’s top 100 employers and, as a multinational corporation, its standards are mirrored across all global locations.

It offers a competitive salary and bonus scheme alongside a core benefits package, including paid vacation time, flexible working and pension plans.

There is also an optional benefits package that gives access to a range of additional employee benefits like medical and dental care, income protection, and life insurance.

Employee wellbeing is also a priority for RBC. Its EmployeeCare program provides staff with round-the-clock support, inclusive of access to free online resources and counselling services.

In terms of its corporate culture, RBC works around a set of key values – integrity, teamwork, accountability and diversity – all driven by its client-focused approach.

It looks to attract and retain top talent through a supportive working environment and encourages employees to achieve their long-term career goals through strategic performance management, with plenty of opportunity for professional development.

What Is the Royal Bank of Canada Recruitment Process?

Royal Bank of Canada recruitment follows a three-stage process, comprising an application, online assessment and interview.

1. Application

Once you have identified an opportunity of interest, you will need to create a candidate profile in order to apply.

It is a simple process that requires you to upload your most recent resume and input basic personal information.

The application does not require the submission of a cover letter, though if you want to include one you should do so as a continuation of your resume.

Once your application is submitted, you can check its status at any time through your candidate profile.

The hiring team will aim to contact you within 10 working days if you are selected to progress to the next stage.

2. RBC Online Assessment

If your application is successful, you will be sent an email invitation to complete one or more online aptitude tests.

These vary according to the role on offer, so the tests you sit will be specific to your application.

Most graduate roles in Canada, the US and the UK require completion of an online assessment akin to a situational strengths test.

You will be asked a series of questions designed to measure skills that are otherwise hard to evaluate, such as problem-solving, decision making and teamwork.

These tests also help the hiring team assess your suitability for both the role and the organization based on your preferred working style and behavioural tendencies in a professional context.

You will need to complete this assessment within three days of receiving your invitation and should assign around 45 minutes to do so.

For some roles, additional RBC assessment tests are administered, such as verbal and numerical reasoning tests.

These are timed, multiple-choice questionnaires that measure your natural abilities in various areas.

For example, a verbal reasoning test requires you to critically evaluate and interpret written information, identifying things like assumptions, inferences and conclusions.

Numerical reasoning, on the other hand, focuses on your ability to work with data sets.

3. Interview

If your application and assessment performance prove you a strong candidate, you will be contacted to arrange an interview.

Interviews will take place either in person or over the phone, and typically revolve around a combination of motivational and competency-based questions.

If applying for a technical position, you should also be prepared to answer technical questions.

What Is the Purpose of the Royal Bank of Canada Assessments?

RBC online assessments assess strengths that can be difficult to measure through your resume.

Predominantly, these are soft skills like communication, teamwork, problem-solving and leadership.

This process allows employers to narrow down the candidate pool when on paper they have a large number of applicants with similar backgrounds and experience.

Through the assessments, RBC gets an objective view of how your skills translate to the real world.

If you meet the required standards in your assessments, your results will be used in combination with your initial application and your interview performance to determine your suitability.

Regardless of whether you progress to the next stage, you will get a report from your assessment that will detail your working preferences, so you will have a deeper insight into the type of role you are most likely to enjoy.

This is a useful tool for career exploration, so even if your application is unsuccessful, you can use this newfound knowledge to inform your ongoing job search.

What Interview Questions May Come Up?

As mentioned, interviews tend to be made up of a mix of motivational and competency-based questions.

These give the hiring team a chance to better understand you as an individual, the skills you possess, what drives you and how you see your future within the organization.

Below are questions that commonly arise at RBC interviews, based on the experience of past candidates:

• "What do you know about the Royal Bank of Canada?"
• "Why do you want to work here?"
• "How would you describe yourself?"
• "Why do you see yourself as a good candidate for this position?"
• "What are your strengths?"
• "What are your weaknesses?"
• "Tell me about a time you went above and beyond to deliver excellent customer service"
• "Describe a situation where you worked successfully as part of a team"
• "Describe a challenge you overcame"
• "Where do you see yourself in five years?"

Some candidates report being asked sales-related questions – ‘sell me this pen’ for example – so be aware these sort of questions may crop up if you are applying for a client-focused role.

For technical positions, you are also likely to get questions about programming languages and their use in financial applications.

Of course, there is no guarantee of what you will be asked at your own interview, so you should practice answering a broad range of question types relevant to your job role.

Final Thoughts

As with any graduate scheme at a large corporation, entry-level roles with the Royal Bank of Canada are highly sought after and competition for them is fierce.

Prepare with practice, prepare interview answers and prepare to prove yourself.

To give yourself the best chance of success, it is vital you understand the company, its purpose, guiding values and plans for the future. It is also important you have your own professional aspirations and can explain why RBC is the right environment for you to achieve them in.